Terms and conditions

These terms and conditions is all about the store and how it works. What are your rights and ours? What will our relationship be like? What about payments, shipping and returns? We try to answer all of this and more right here.

What’s this text for?

The terms and conditions are all about the store and only applies if you have any interaction with that, (order a product, create an account, or similar…), but keep in mind that the information stated in our privacy policy still applies. However, should these two texts contradict each other, this one trumps the other.

Your information

When you place an order, obviously you need to provide some information about yourself. This information is used only to process you order and send it to you. We promise we don’t sign you up for any email list (we don’t actually have one) or start sending you snail-mail. Should you get something that seems suspicious and is claimed to come from us, please contact us and we’ll sort it out.

Some information in your order may be saved for an extended period of time  for book-keeping purposes in accordance with the law.

Placing orders

As of now, we only sell to individuals. No companies. If you want to use the product in your company, that’s totally up to you, but we do not sell with reduced VAT or taxes. FYI.

When ordering you will receive a confirmation email that your order and payment was successful. If you believe you have made a successful order and still haven’t received this email within 24 hours, please contact us.

Shipping

When you place an order, the shipping cost for your area is stated in the checkout. What ever that says is what you have to pay. The shipping may differ on area of delivery. The shipping is meant to simply cover the cost of, you guessed it, shipping your product.

We are currently shipping to all countries within the EU and EU VAT area. If you are uncertain if your country is part of that area, simply use the internet to find out. If your country isn’t, we sincerely apologize for the inconvenience. If your country is, but you can’t place an order, contact us and we’ll sort it out.

Please note, if any additional costs occur (taxes, toll, delivery-fees) they are at your own expense.

Returns

It is our intention to offer full refunds (shipping and other external costs not included) if you change your mind on your purchase. The refund can be done within 30 days of purchase and the item has to be clean and undamaged (you can try it on of course) and you need to show a valid receipt. If you have received your order, it needs to be sent back and received by us before the refund can be issued. The refund will be transferred to the bank account you payed from.

Payments

This store only exists online and all payments are done here. No cash.

All payments are managed by secure and trusted payment gateways (for exampel PayPal) and your super sensitive information is never stored or handled by us. These gateway providers may have their own policies, and when using them you agreed to these (you can see the gateway providers you may use in your are when you’re in the checkout). We strongly suggest reading those policies as well as ours. This is all done for your security, so that you can sleep well at night knowing everything is according to law and helt at very high security standards.

Got a question

If you have any further questions about the store that are not answered here, please feel free to contact us. You can also read more about us and who we are here.

Changes in this information

Last updated: 191115

These terms and conditions may change, be added to and/or deleted… We have the right to do so without notice. Just follow the law and these terms, don’t be a dumbass.